This Privacy Policy ("Policy") explains how zs99 ("we", "us", "our", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who access or use the zs99 online gaming and sports betting platform at zs99.lat, including all associated services, features, and communications. Please read this Policy carefully. By registering an Account on zs99 or continuing to use the Platform, you acknowledge that you have read and understood this Policy and that your personal data will be processed as described herein.
For the purposes of this Privacy Policy, the data controller responsible for the personal data of zs99 Players is zs99 — the operator of the online gaming platform accessible at zs99.lat ("the Platform"). The Platform is operated under international gaming licensing standards. References to "zs99", "we", "us", or "our" throughout this Policy refer to the data controller in that capacity.
Questions or requests relating to data protection should be directed to the zs99 data protection contact as set out in Section 15 of this Policy.
zs99 collects and processes the following categories of personal data in connection with the registration, operation, and use of Player Accounts:
zs99 does not collect or store full payment card numbers. Financial data is limited to mobile wallet identifiers and bank account details necessary to process withdrawals. Cryptocurrency wallet addresses are stored only where a Player has used or nominated a crypto payment method.
zs99 collects personal data through the following channels:
zs99 processes personal data only for defined, lawful purposes. The following table sets out the primary purposes for which we process your data and the corresponding legal basis under applicable data protection frameworks:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and identity verification | Identity, Contact, KYC documents | Contract performance |
| Processing deposits and withdrawals in PKR | Financial, Payment data | Contract performance |
| Providing gaming and betting services | Gaming activity, Balance data | Contract performance |
| Age verification (21+ policy enforcement) | Identity, Date of birth, KYC | Legal obligation |
| Anti-money laundering and fraud prevention | Identity, Financial, Technical | Legal obligation |
| Responsible gaming monitoring and tool management | Gaming activity, Communication | Legal obligation & legitimate interest |
| Account security and authentication (2FA, login monitoring) | Contact, Technical | Legitimate interest |
| Customer support and dispute resolution | Identity, Communications, Gaming activity | Contract performance |
| Platform improvement and analytics | Technical, Gaming activity (aggregated) | Legitimate interest |
| Promotional and marketing communications (where consented) | Contact, Marketing preferences | Consent |
| Regulatory reporting and licensing compliance | Identity, Financial, Gaming activity | Legal obligation |
zs99 does not sell, rent, or trade your personal data to any third party for commercial purposes. We do not share your personal information with advertisers, data brokers, or marketing networks. Personal data is shared only in the following limited and defined circumstances:
To process deposits and withdrawals, zs99 shares the minimum necessary financial and identity data with payment service providers — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and cryptocurrency processing services. These processors are contractually bound to use the data only for the purpose of executing the specific transaction.
Where zs99 uses a third-party KYC service to verify Player identity and age, your identity documents and personal details may be shared with that provider for verification purposes. Providers are selected on the basis of their data protection standards and are contractually prohibited from retaining or further processing your data for their own purposes.
Live casino and slot game providers receive session identifiers and game result data necessary to operate their software within the zs99 environment. These providers do not receive your full identity details or payment information.
zs99 uses industry-standard fraud screening and anti-money laundering monitoring services. Risk indicators and limited personal data may be shared with these services to detect and prevent financial crime. This processing is conducted under legal obligation in accordance with international AML standards.
zs99 may be required to disclose personal data to regulatory authorities, licensing bodies, law enforcement agencies, or courts of competent jurisdiction where required by applicable law, regulation, or court order. zs99 will comply with any such legally binding requirement.
Our commitment: zs99 will never share your personal data with any third party for the purpose of targeted advertising, data brokerage, or profiling for commercial gain by that third party. All data sharing is strictly purpose-limited and governed by binding data processing agreements.
zs99 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal, regulatory, or licensing obligations. The following retention guidelines apply:
Following the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identifiable individual.
zs99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While zs99 employs robust security practices, no online platform can guarantee absolute security. In the event of a data security incident that is likely to result in a risk to your rights, zs99 will notify affected Players without undue delay in accordance with applicable breach notification obligations.
zs99 uses cookies and similar tracking technologies on the Platform. A cookie is a small text file stored on your device when you visit a website. zs99 uses the following categories of cookies:
These cookies are essential for the Platform to function. They maintain your login session, preserve your Account settings during a session, and enable security features such as fraud detection. These cookies cannot be disabled without disrupting Platform functionality.
Functional cookies remember your preferences — such as your preferred language or display settings — to improve your experience on return visits. These cookies do not track your activity for advertising purposes.
zs99 uses first-party analytics to understand how the Platform is used in aggregate — which features are most accessed, session durations, and error rates. Analytics data is aggregated and does not identify individual Players. This data is used solely to improve Platform performance and user experience.
zs99 does not use third-party advertising cookies or permit advertising networks to place tracking cookies on the Platform. You may control cookie settings through your browser's cookie management preferences. Blocking strictly necessary cookies may prevent you from accessing certain Platform features.
Subject to applicable law and zs99's legitimate processing and legal retention obligations, you have the following rights in relation to your personal data:
You may request a copy of the personal data that zs99 holds about you. zs99 will respond to verified access requests within thirty (30) days.
If personal data held by zs99 is inaccurate or incomplete, you may request that it be corrected. Certain data (such as KYC-verified identity information) may require supporting documentation before it can be amended.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to zs99's legal retention obligations under AML, licensing, and financial record-keeping requirements.
You may request that zs99 restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where you have objected to processing pending verification of legitimate grounds.
Where data is processed on the basis of consent or contract performance, you may request your personal data in a structured, commonly used, machine-readable format where technically feasible.
You may object to processing based on legitimate interests — including profiling for responsible gaming monitoring — where you have grounds relating to your particular situation. You may also object to direct marketing at any time with immediate effect.
Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
To exercise any of the above rights, please contact zs99 via live chat (accessible after login) or by email as set out in Section 15. zs99 may require you to verify your identity before processing a data rights request. Requests will be handled within thirty (30) days; complex requests may be extended by a further thirty (30) days with notification.
The zs99 Platform is strictly intended for individuals who are 21 years of age or older. zs99 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification is a mandatory component of the Account registration process.
If zs99 becomes aware that personal data has been collected from a person under 21 — whether through a registration misrepresentation or any other means — the relevant Account will be immediately suspended, all gaming activity will be voided, and all associated personal data will be deleted except where retention is required for legal reporting purposes.
Any person who has reason to believe that an individual under 21 has registered an Account on zs99 is encouraged to report this to the zs99 support team immediately via live chat or email.
As an internationally licensed gaming platform, zs99 operates with service providers and technical infrastructure located in multiple jurisdictions. Personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, zs99 ensures that:
The zs99 Platform may contain references to services or content provided by third parties (such as game providers operating within the Platform environment). This Privacy Policy applies solely to personal data processed by zs99 as data controller. zs99 is not responsible for the privacy practices of third-party game providers, payment processors acting in their own capacity, or any other external services. Players are encouraged to review the privacy policies of any third-party services they interact with.
With your consent, zs99 may send you promotional communications regarding new games, bonuses, PSL promotions, and other offers relevant to your Account via email or SMS to your registered Pakistani mobile number. Marketing communications are sent only to Players who have opted in.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of marketing consent does not affect transactional communications — Account notifications, payment confirmations, security alerts, and responsible gaming messages are considered essential communications and are not subject to marketing opt-out preferences.
zs99 reserves the right to update or modify this Privacy Policy at any time to reflect changes in data processing practices, legal obligations, or Platform features. Material changes to this Policy will be communicated to registered Players by email or through an in-Platform notification at least seven (7) days before the revised Policy takes effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage Players to review this Policy periodically. Continued use of the Platform following the effective date of any revision constitutes your acknowledgement of the updated Policy.
For any questions about this Privacy Policy, to exercise your data protection rights, or to raise a complaint about zs99's handling of your personal data, please contact us through the following channels:
Data rights requests and privacy complaints will be acknowledged within five (5) business days and resolved within thirty (30) days wherever possible. zs99 is committed to handling all data-related communications with care and transparency.
This Privacy Policy was last revised in January 2026. By using the zs99 Platform you confirm that you have read and understood the current version of this Policy.
Legal policies can be dense. Here's a plain-language summary of the six most important privacy commitments zs99 makes to every Player.
zs99 will never sell your personal information to advertisers, data brokers, or any commercial third party. Your account data is used to run your account — nothing else.
256-bit SSL/TLS encryption protects every data transmission between your device and zs99 servers. Passwords are stored as salted cryptographic hashes — never readable, never reversible.
Access, correct, export, or delete your personal data. Withdraw marketing consent in two clicks from your Account Settings. Your rights are documented and actionable — not theoretical.
Payment wallet data shared with JazzCash and EasyPaisa is limited to what is strictly necessary for transaction processing. zs99 does not store full card numbers or share wallet details beyond the specific transaction.
zs99 does not keep your data indefinitely. Retention periods are defined per data category — transaction records for five years, support communications for three years, technical logs for twelve months.
PSL promotions, bonus offers, and casino announcements are sent only to Players who have opted in. Withdrawing marketing consent is immediate and available directly from your Account dashboard.
Our support team handles data requests, account queries, and player concerns 24/7. Login to access live chat — or read the FAQ for quick answers.
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